Coffee With a Side of Optimism


Well, I finally get to write. I wanted to get at this all day, but I needed to get work out of the way first. That’s the funny thing about work. For most people, it’s generally not something they look forward to. Even if it starts out being something you enjoy, after working the same job every day for a number of years, you often enjoy it less and less every day. I’m sure this isn’t the case for everyone, but from my experience, it happens to more people than it doesn’t. My brother always says that this is why it’s called “work” and not “awesome”.

Wouldn’t the world be a better place if everyone loved their jobs? It would be a much happier place to live in. When you grab your morning coffee on the way to work, instead of encountering a bitter old woman who hates people, you’d be served by someone who wants to make sure your day starts with the best coffee possible. Doesn’t that sound lovely? But alas, we don’t live in a perfect world, and more often than not, I get stuck with the impatient youth at the drive through window who’s goal is to get you through the line as quickly as possible, even if it means sending you off with the wrong coffee.

I try to sprinkle my bad customer service experiences with a dash of optimism. I try to remember that everyone has a story and a reason why they were less than friendly. Maybe their car broke down on the way to work and they’re not sure how they’re going to pay for it. Maybe their sister’s in the hospital and they’re not sure if she’s going to make it through the night. Sometimes people take their frustrations out on strangers. Sometimes on those they love, but often strangers. Although I often fail to do so, I try to keep a smile on my face even when I’m handed a box of donuts when all I wanted was a regular coffee. Just a regular coffee. Does a box of donuts really look like a regular coffee?? DOES IT?!?! I DIDN’T THINK SO!!! Ok, so sometimes I’m less than friendly back, but I’m working on it.

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